Jones Brown Core Values

The foundation of our core values and the reason our company was formed, is to provide
a great customer experience.

Here is what we believe:

• Our customers come first. Our role is to support them.
• Expertise, integrity and dedication are the foundation of trust.
• We anticipate and communicate so that our customers are fully informed.
• Listening is crucial.
• Availability and responsiveness are aspects of quality.
• We will exceed our customers' expectations.

Why we are here

Providing a great customer experience is why Jones Brown was created. In the nineties, excessive merger activity among the large brokers turned the insurance industry away from client focus. Brian Jones and Donald Brown saw the need for a corporate insurance and risk management firm that would provide personalized service and specialized expertise.

That need remains and Jones Brown, founded in 1997, continues to meet the challenge.