We are professionals, who care more.

We are a Canadian insurance brokerage and risk management consultancy with a national footprint and a focus on service excellence.

Peerless client service, a best-in-class team of experts, and a singular commitment to providing innovative, tailored solutions for complex problems.

Jones Brown works with a diverse range of individuals and global corporations, offering clients a uniquely Canadian perspective, rooted in a sense of independence, a long-term view, and an unwavering commitment to excellence.

2019 Joined the Gallagher Family
56 Average Net Promoter Score
96% Average Year-Over-Year Retention

We are a collective of insurance professionals, committed to a better customer experience.

Having the right partner makes all the difference.
Whether you would like to ask a simple question, have a casual chat, or discuss your risk profile, please contact us at your earliest convenience.

Meet Our People
Sara Tanaka Jones Brown Toronto
Sara Tanaka
Senior Vice President
Jeff Charles Toronto Jones Brown
Jeff Charles
Managing Director, Global
Debbie Amaral Toronto Jones Brown
Debbie Amaral
Team Lead & Client Manager
Linda Cheong Calgary Jones Brown
Linda Cheong
Client Manager
David Gray Calgary Jones Brown
David Gray
Vice President
Bill Semrau Vancouver Jones Brown
Bill Semrau
Senior Vice President

Like. Trust. Believe.

A large part of delivering a superior client experience, and our culture, is that we fundamentally believe our clients have to like us, trust us, and believe in us in order to create the most valuable partnership.

As such, our people, driven by our values and our service excellence culture, are constantly focused on our client relationships above all else.

Discover how we work
Jones Brown Insurance Brokers
A collective of insurance professionals, committed to a better customer experience.

What Clients Say

The team at JB are always available to help us understand our policy and provide insight into how more complex scenarios may play out. They do a great job at explaining complicated insurance stuff to non-insurance people.
Cory O.
Vancouver
My agent's personal level of customer service is beyond anything I have experienced elsewhere. She is always incredibly helpful, and extremely quick at getting back to me. With almost anything, it is the people behind the product or service that builds loyalty.
Alan L.
Hamilton
All of my interactions with Jones Brown have been positive and professional. The level of service I have received as an individual customer and on behalf of the not-for-profit I represent is always top-shelf.
Craig W.
Calgary
Our experience with JB has been exceptional since the first contact. The staff are professional and always go the extra distance to make sure we obtain the coverage we need.
T. P. Rowland
Toronto
I work with several outstanding people at Jones Brown regarding various insurance needs. I always feel that I am getting the best advice possible when I work with them and that they have the best interests of their clients guiding their work.
Michael M.
Vancouver

Discover the Jones Brown Difference

Commercial Insurance

Unique and innovative insurance products, strategic consultancy for business.

  • Internal expertise
  • Experience with domestic and multinational companies spanning diverse industries
  • Finger on the pulse of current trends in litigation
  • Partnerships with global thought leaders

commercial insurance expertise

Private Client Insurance

We appreciate fine art, automobiles, wine and jewellery collections, and can advise you on how to protect them.

What makes us different?

  • Unparalleled expertise – we place complex personal insurance placements – with global exposure, high values, challenging risk conditions, every day.
  • Constant accessibility – we are there whenever you have a situation and need help.
  • Claims management – we know how to present a claim to get it paid quickly and without issue and if it isnt going well, we step in and manage the process for you.

private client expertise

Tailored Solutions, at your service

Having the right partner makes all the difference. Whether you would like to ask a simple question, have a casual chat, or discuss your risk profile, please contact us at your earliest convenience.

Contact Us Today