After Hours Claim Reporting

In the event of an emergency requiring Fire or EMS response, please call 911.

To report a claim during regular business hours, please contact your Client Executive or local office. Please find the after hours numbers below.


In the event that you need immediate After Hours claims assistance, we have 24-hour emergency response teams provided by our third party adjusting firm partners for each of our locations.

  • Toronto: 1-866-226-0018 (Crawford & Company)
  • Calgary: 1-877-443-1877 (Canadian Claims Service)
  • Vancouver: 1-800-235-8784 (Cunningham Lindsay)
  • Hamilton: 1-866-725-5064 (Crawford & Company)

We are professionals, who care more.

Jones Brown is a Canadian insurance brokerage and risk management consultancy with a national footprint and a focus on service excellence.

Contact Us Today